Great News! Your request has been processed as eligible to apply for a refund from Pivotel.

1. Click here to go to Pivotel Selfcare and enter your Account Number and password to check you can login.
2. Your Pivotel Account Number is at the top of this email, and can also be found on your Pivotel monthly invoice.
3. If you don’t know your password, or you forgot your password, click the Forgot Password link, enter your Account Number, and click continue. You will be sent a link by email to set a new password.

Please allow up to 60 days for this to be actioned