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    Do I need a new SIM Card

    Thuraya - Unfortunately Thuaraya are no longer supplying satellite phone services to Australia.

     

    Pre-Paid - if you have previously been connected through Airtime Credit, or one of our partners you do NOT need a new SIM.

    Post-Paid - if you have previously been connected through Airtime Credit, one of our partners or Pivotel, generally you will not need a new SIM*.

     

    Pre-Paid - if you have previously been connected through Airtime Credit, or one of our partners you do NOT need a new SIM as long as the SIM has been active within the last 270 days. SIMs not used for more than 270 days expire.

    Post-Paid - if you have previously been connected through Airtime Credit, one of our partners or Pivotel, generally you will not need a new SIM*.


    * Older Post-Paid SIMs - where SIM cards are more than 4 to 5 years old and have not been used in the interim. If unsure simply complete our contact form with your SIM card number and we will check for you.

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